Career Opportunity: Front Office Administrator

We’re a leading company in the petroleum industry and we’re looking for a front office administrator to join our team at our Durban head office.

For a detailed description of what we require, please see below…

Career opportunity for front office administrator at SA Oil Kloof office

Roles and Responsibilities

Reception Duties

  • Manage the switchboard – answering, screening and directing incoming telephone calls, and taking and relaying messages as appropriate
  • Maintain office security by following safety procedures
  • Receive visitors at the front desk by greeting, welcoming, directing and announcing them
  • Ensure the front office area is always tidy and presentable.

Customer Care Duties

  • Act as a company frontline brand ambassador
  • Develop a strong understanding of company’s products and the industries it services
  • Handle customer care queries – providing basic and accurate company, brand, marketing, sales and finance information, as appropriate
  • Follow up with managers/staff and ensuring custom care queries/issues are dealt with appropriately and timeously.

Office Administration

  • Office supplies – ensure the office has the necessary groceries, toiletries, cleaning materials, stationery, etc. (online and offline shopping)
  • Assist with internal and external events – shopping for supplies, preparation of venue and refreshments, hosting, etc.
  • Internet, email, printer and network – take action to maintain service, as required
  • Provide general administrative support to office, as required – filing, data capturing and collating, monitoring email inboxes, sourcing and following up on quotations, obtaining PO numbers, etc.
  • Manage boardroom bookings
  • Host boardroom meetings and events – ensure refreshments are provided for staff and guests, prepare boardroom before and tidy boardroom after meetings
  • Take minutes of meetings, as and when required.
  • Make appointments, bookings, organising travel arrangements, managing diaries, etc. for managers
  • Any other ad hoc duties.

Properties Maintenance Co-ordination

  • Supervise the office cleaner and gardener, ensure their tasks are efficiently carried out, and that office and gardens are clean, neat and tidy
  • Field, direct and follow-up on issues reported by tenants, and make sure they’re appropriately managed
  • Liaise with security service providers and ensure that alarm, electric fence, electric gates, etc. are always in working order.


  • Ability to work independently and as part of a team
  • Organised and deadline driven
  • Willingness to participate in company events
  • Honest and transparent
  • Sense of humour.

Interaction with People

  • Managing Director
  • Chief Financial Officer
  • Manager: Media & Marketing
  • Senior Bookkeeper
  • Department Specialists.

Minimum Requirements

  • Matric + Diploma/Degree in Office Management/Office Administration
  • Excellent knowledge of MS Office 365
  • Strong attention to detail in composing, typing and proofing company correspondence
  • Ability to handle stressful situations and/or people
  • High level of demonstrated poise, tact and diplomacy
  • Strong written and verbal communication skills
  • Demonstrated ability to manage multiple competing tasks and demands
  • Own transport, and willingness to travel to perform routine duties, as required.

In addition to a competitive salary, we offer a pleasant working environment and company culture.

Please send your CV, including a clear recent photograph, to

Find out more about SA Oil here